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Author |
Thread Statistics | Show CCP posts - 10 post(s) |

Avalon Ranger
Naxion Nation
2
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Posted - 2013.06.02 09:53:00 -
[1] - Quote
Just woke up, logged into EVE and only found out there had been a problem from the news post.
Well done to CCP for resolving a major network issue, happening at the worst time of the day for any support team.
I hope you all take a well deserved rest after a long night fixing issues. |

Avalon Ranger
Naxion Nation
2
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Posted - 2013.06.02 09:56:00 -
[2] - Quote
evedawn wrote:Nicholas Mastrodicasa wrote:Seems to be up on the east coast of the United States and not in Russian ??? There was a localisation issue and things were appearing in Russian I believe. Resolved now it seems. (Possibly related to the network issue?) |

Avalon Ranger
Naxion Nation
2
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Posted - 2013.06.02 09:59:00 -
[3] - Quote
Lilinallte Alleile wrote:Avalon Ranger wrote:Just woke up, logged into EVE and only found out there had been a problem from the news post.
Well done to CCP for resolving a major network issue, happening at the worst time of the day for any support team.
I hope you all take a well deserved rest after a long night fixing issues. Read some more dude, far from resolved... Have they tried changing their Language settings if the client updated them incorrectly? If the worst of the issues are a Russian login screen I think people should be smart enough to get through it. |

Avalon Ranger
Naxion Nation
2
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Posted - 2013.06.02 10:06:00 -
[4] - Quote
Lilinallte Alleile wrote:Avalon Ranger wrote:Lilinallte Alleile wrote:Avalon Ranger wrote:Just woke up, logged into EVE and only found out there had been a problem from the news post.
Well done to CCP for resolving a major network issue, happening at the worst time of the day for any support team.
I hope you all take a well deserved rest after a long night fixing issues. Read some more dude, far from resolved... Have they tried changing their Language settings if the client updated them incorrectly? If the worst of the issues are a Russian login screen I think people should be smart enough to get through it. Sure, just push aside the disconnect issues with the socket closed thing, where 90% of the server population gets kicked... some while doing high risk trading, hauling or in middle of fight... Dude, seriously, read before you post anything...
I apologize for assuming the issues were resolved. I managed to log into the game without issues and happily carry out a few missions along with the rest of my corporation. And, I'm not from the USA, I'm from England. Just stayed up really really late. :P |

Avalon Ranger
Naxion Nation
2
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Posted - 2013.06.02 10:12:00 -
[5] - Quote
Lilinallte Alleile wrote:Avalon Ranger wrote:Just woke up, logged into EVE and only found out there had been a problem from the news post.
Well done to CCP for resolving a major network issue, happening at the worst time of the day for any support team.
I hope you all take a well deserved rest after a long night fixing issues. BTW, USA is NOT the center of the universe, CCP is in Iceland, where it is almost noon now... Apart from the issue not being fixed nor resolved, you seem to have your own personal egocentricity issues:)
Before you go and get your knickers in a super twist because you're unable to get your fix of internet spaceships I'd like to point something out. The issue happened at 03:06 UTC which for CCP, in Iceland, would have been hmm, oh, 03:06 UTC. It is now 10:11 UTC. That's a VERY long night of using the batphone and trying to resolve the issue.
The issue is not effecting everyone but it's still effecting some people. The issues seems to be effect those who are a long distance from the server which makes me think that an unstable or jittery connection is getting closed by the server. The issue WILL be resolved in time and CCP have ALWAYS been apologetic and compensated, to the best of their ability, for any losses or disruptions happening during times of trouble.
You're very much Mr. Assumptions aren't you. |

Avalon Ranger
Naxion Nation
2
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Posted - 2013.06.02 10:17:00 -
[6] - Quote
Basileus wrote:CCP Falcon wrote:The Tranquility cluster has been taken offline as of 03:06 UTC in order to enable us to investigate several network issues that have occurred this morning.
We currently have no ETA for the server to be brought back online, however we will update this forum thread as and when more information becomes available.
We apologize for this unexpected downtime, and any inconvenience it may cause.
UPDATE - 03:06 UTC - Tranquility Offline UPDATE - 03:30 UTC - We are currently investigating several network issues UPDATE - 03:31 UTC - COFFEE 0_o UPDATE - 03:52 UTC - Investigation into the current network outages is still ongoing UPDATE - 04:10 UTC - We are currently bringing Tranquility online in VIP mode for testing UPDATE - 04:11 UTC - MOAR COFFEE UPDATE - 04:17 UTC - Testing is now complete and VIP mode has been lifted UPDATE - 04:30 UTC - We are currently investigating several login issues that are being experienced UPDATE - 05:00 UTC - Investigation into ongoing login issues is currently in progress UPDATE - 05:01 UTC - SO MUCH COFFEE UPDATE - 05:30 UTC - Investigation into login issues is ongoing - Please bear with us UPDATE - 06:00 UTC - We are currently working toward the root cause of current login issues UPDATE - 06:40 UTC - Investigation into socket closed issues and login issues is ongoing UPDATE - 06:41 UTC - COFFEE POT BROKEN FROM OVERUSE - SEND HALP UPDATE - 08:00 UTC - DUST issues under control, we are however still working on login related issues for EVE
No updates for more than 2 hrs: a wee bit poor, CCP. The person keeping this thread going is probably passed out on one of the sofa in the office. They'll get around to keeping people posted when they have news. |

Avalon Ranger
Naxion Nation
2
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Posted - 2013.06.02 10:28:00 -
[7] - Quote
If you want to help at all in this thread then post the following information.
Quote:Issue: Launcher in Russian / Launcher not connecting / Logging in but getting DC'ed Location: Where in the world are you (I've noticed a pattern here)
Things not to include:
- Ranting
- Whining
- Tinfoil-hattery
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